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Frequently Asked Questions

Answers to the most common questions about our platform, onboarding, and services. Can't find what you need? Contact our team.

What is Payworld Technologies?

Payworld Technologies is a Canada based technology company specializing in financial technology services. Through our Digital Wallet Platform and our international financial licensed partners, we facilitate secure, quick, and user-friendly payment transactions — including card payments, bank wires, Europe SEPA, crypto payments and exchange, and alternative payment methods.

Is Payworld a bank?

No. We are not a bank nor a licensed money services business (MSB). We are a technology entity. All banking services, where applicable, are provided by partnered licensed banking institutions. We do not directly hold funds nor provide insured deposit accounts.

What payment methods can I accept?

You can accept debit and credit cards, digital currencies such as BTC, ETH and stablecoins, bank wires, Europe SEPA payments, and local payment methods — all in one place. You can choose cards, crypto, or both.

How do I become a client?

To set up new clients on our platform we must perform a due diligence and know-your-customer (KYC) review of your company, its directors, and its owners. This is standard practice for financial activities connections. Documentation will be required along with our Onboarding Form. Once approved, each main service you use will have a Terms Sheet indicating the operations and pricing involved. Contact sales to begin.

What is a crypto on-ramp / off-ramp?

An on-ramp is the bridge from traditional fiat money into digital assets — for example, buying BTC with a debit card. An off-ramp is the exit: converting crypto back into fiat currency. Payworld supports both directions on one cohesive platform, connected to global settlement gateways and liquidity providers with pairings from USD, EUR, and JPY to HKD, CAD, and AUD.

Which currencies can I issue cards in?

Our card issuing solution supports EUR and USD, with physical and virtual cards, advanced customization, spending controls, and Apple Pay / Google Pay provisioning.

How secure is the platform?

Security and compliance come first. The platform is PCI DSS compliant, supports Strong Customer Authentication (SCA) and 3D Secure, and uses encryption, tokenization, and multi-factor authentication. Fraud detection, prevention, and real-time monitoring safeguard transactions, and our data practices align with PIPEDA, GDPR and CCPA. See our Privacy Policy for details.

Which regions do you serve?

We provide business services in North America, South America, Europe, and Asia — including local payment connections in Europe and Canada, and international remittances in Latin America.

How do I integrate Payworld with my website?

Integration is designed to be seamless — connect Payworld with your website, e-commerce platform, or system for card payments and crypto wallets. Card program management is fully API-driven, with RESTful APIs and webhooks for real-time authorizations and status updates.

How is pricing determined?

Once a new client is approved, each main service provided or connected with will have a Terms Sheet indicating the operations and the pricing involved. Pricing depends on the services you use — contact sales for a proposal tailored to your business.

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Our team is happy to walk you through the platform and find the right setup for your business.

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